17700 87th Ave, Edmonton, Alberta, T5T 4V4, Canada…
More and Maps
The Fantasyland Hotel is a luxury hotel a little out of the ordinary; roughly a third of the rooms in the hotel are themed. The African Room has a cheetah print carpet, cane furniture, a hot tub, and a zebra-print covered bed; you could also sleep in the back of a pickup truck, in a railway sleeper car, in an igloo, or in a wild west horse-drawn carriage. (Regular rooms are also available!) Kids will love the bunk beds and this hotel is right next to Edmonton's top tourist attraction: the
Type: Resort, Hotel
Average user rating: ![]()
This is a grossly overpriced has been. Probably was ok when first built but since has declined and nothing put back into it. I will never stay again. At 300 per night should at least give you local calling for free. Nickle and dime you after shelling out what could be a three nights stay somewhere nice. good job edmonton. Hey maybe clean the handrails and replace some of the fixtures that are so tarnished they look plastic
06 Jun 2005 | A Yahoo! UserWe planned our trip for months, being on a limited budget with limited time. Fantasyland Hotel sounded like the perfect get-a-way, convenient, fun and the right price. \n \nUpon arriving we checked into the Polynesian room again exactly what we expected. Until at 12:30 AM we started to smell smoke coming out of our vents. We immediately phoned the front desk, they promptly informed us they would send someone up to check our vents and find out if they could shut them off or fix the problem. After waiting 1/2 hour with no one showing up we received a phone call from the front desk...informing us that they found a customer in a room close to ours who admitted to smoking. We asked if they had been fined and they said no. It is a health hazard for me to be in a smoking room, due the fact I am 4 mths pregnant. Then he informed us he could move us to a different room, but not to another Polynesian room, the one we had paid for. We were exhausted and accepted his offer to move us to the Victorian Coach room. He finally moved us to the new room at 1:30, an hour after the incident and we had to request for him to move our luggage. He apologized and offered us 2 free breakfasts (of which we already had with our Fantasyland Fun Package). \n \nUpon arriving in the new room, we promptly went to bed. After trying to fall asleep for 30 mins. we realized that the heater would not stop blowing out hot air. So, we opened the window. Problem solved. Then we started to hear a dripping sound. Much to our dismay, both the jacuzzi & the sink were dripping. To make matters worse the bed was extremely hard. I finally fell asleep at 4AM in the morning. At 3AM we pondered calling the front desk again...but what was the use if it would take 1 hour to move us again. At that point in time we decided to discuss what had happened in the morning with the manager as the night front desk person had promised us. \n \nUpon check out, my husband talked to the check out lady. Who informed him she was very sorry for what happened but there was nothing she could do. After debating with her for 15 mins she finally gave us $25 off of our bill. No good! We asked to talk to the manager. \n \nWe were told he was in a meeting and to come back later. We asked when, they would not tell us a time. No problem, we went to the mall and toured for a couple of hours. Upon returning my husband asked again. Again, he was in a meeting. So, we decided to go to someone higher. He talked to the headoffice in the mall, and promptly received an appointment with him. To make a long story short. We were told it was not the hotels fault that one of its patrons was caught smoking in a non-smoking room. There would be no compensation for our room, except for the breakfast and the $25. The hotel was not willing to do anything more, regardless of whether or not it was a health risk. We were also informed, had we asked, we would have been moved to another hotel. \n \nDue to how we were treated as paying customers, we will never go to Fantasyland Hotel again.
06 Jun 2005 | A Yahoo! UserThe best place to stay. Great place to take a rest after shopping without wasting driving time!
06 Jun 2005 | A Yahoo! UserThis information is provided directly by users. Consider checking information yourself before relying on it. For more information click here.
Looking for advice on gap year programs for aged 17, starts in january/february next year for upto 7 months?
Asked by adriano — 1 answer
How to get from Vancouver Airport to the Westin Bayshore hotel?
Asked by **Diana** — 3 answers
I really need some advice about my surprise trip away for my girlfriend...?
Asked by Nick — 6 answers
Book cheap Edmonton hotels online. Yahoo! Travel searches over 100 travel sites for the best hotel deals available.